Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping fee will be calculated specifically for each product, destination and quantity of products
We accept bank transfer payments in Czech and via credit card, visa, master card, American Express and Paypal
Depending on your location, the delivery time can be from 18-40 days. If outside of these times please contact us to request assistance or request a refund
We will completely secure your information. Phone number and address are used to deliver to you and we do not disclose to third parties. In addition, other information is encrypted and secure. completely
We will check your order and package the product sent to the carrier for delivery to the shipping address you provide. Your job is to wait to receive the product you ordered